We may collect personal information including your name, contact details, billing and shipping information, payment details, order history, and any information you provide in connection with appointments, made-to-measure services, or customer enquiries. For made-to-measure services, this may also include measurements and fit preferences.

We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, browsing activity, and data collected through cookies or similar technologies.

We use your information to provide and improve our products and services, including to process orders, arrange delivery, manage returns or alterations, respond to enquiries, provide made-to-measure services, improve website functionality, and send marketing communications where you have chosen to receive them.

We may share your information with trusted third parties who support our business operations, such as payment processors, shipping providers, website and e-commerce service providers, and professional advisers where necessary. We do not sell your personal information.

As we are based in Hong Kong, your information may be processed in Hong Kong and in other jurisdictions where our service providers operate. We take reasonable steps to ensure your information is handled securely.

We retain personal information only for as long as necessary for legitimate business or legal purposes. We also take reasonable measures to protect your information, although no method of online transmission or storage can be guaranteed to be completely secure.

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. Subject to applicable law, you may also request access to, correction of, or deletion of your personal information.

Our website may use cookies and similar technologies to support website functionality, improve user experience, and analyze traffic. You can manage cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or your personal information, please contact us at jasmin@jsmp.store