• Crafted essential items: Typically processed within 1-3 business days

• Made-to-measure items: Typically completed within 2-8 weeks, depending on the design and material availability

• Pre-order items: Estimated production and dispatch timelines will be specific on the product page or shared at the time of purchase. These timelines are approximate and may vary depending on production schedules.

We offering shipping within Hong Kong and to selected international destinations. Shipping costs and available delivery methods are shown at checkout.
Estimated delivery times after dispatch:

• Hong Kong: 1-2 business days

• International: 2-7 business days, depending on destination and shipping method

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer  unless otherwise stated.

Tracking details will be provided once your order has been dispatched.

Delivery timelines are estimated only and may be affected by customs, courier delays, holidays, or other circumstances beyond our control. Customers are responsible for ensuring that shipping details provided at checkout are accurate.
For any shipping-related questions, please contact us at jasmin@jsmp.store