You agree to use this website only for lawful purposes and in a manner that does not interfere with its operation or the rights of others.

We reserve the right to suspend, restrict, or terminate access to the website where we reasonably consider that these Terms have been breached or that such action is necessary to protect JSMP, our customers, or our systems.

All products and services are subject to availability.

We make reasonable efforts to ensure that product descriptions, imagery, sizing guidance, and other information on the website are accurate. However, we do not guarantee that all content will always be complete, current, or free from error.

Due to differences in screen display, photography, materials, craftsmanship, and the nature of made-to-measure or handcrafted items, slight variations in colour, texture, fit, finish, or appearance may occur and shall not necessarily be regarded as defects.

We reserve the right to update, amend, withdraw, or discontinue products or website content at any time without prior notice.

Placing an order constitutes an offer to purchase. All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where:

• an item is unavailable;

• there is an error in pricing, product information, or website content;

• payment cannot be processed or authorized;

• fraud or unauthorized activity is suspected; or

• we reasonably believe the order is intended for resale, unauthorized distribution, or other commercial exploitation.

If an order is cancelled after payment has been received, any amount paid will be refunded, subject to applicable processing times.

All prices are shown in Hong Kong Dollars (HKD) unless otherwise stated.

We reserve the right to change prices at any time prior to accepting an order. In the event of an obvious pricing error, we reserve the right to cancel the affected order and refund any amount paid.

Payment must be made in full at the time of purchase unless otherwise agreed in writing. By placing an order, you confirm that the payment information provided is valid and that you are authorized to use the selected payment method.

Shipping, returns, and alterations are governed by our separate Shipping Policy, Returns Policy, and Alteration Policy.

By placing an order, you acknowledge that shipping and delivery timelines are estimates only and that eligibility for returns, exchanges, or alterations is subject to the applicable policy in effect at the time of purchase.

Certain items may be offered on a made-to-measure, custom order, or pre-order basis.

By purchasing such items, you acknowledge that they are produced according to the measurements, selections, specifications, and timelines confirmed at the time of order. Customers are responsible for reviewing and confirming all order details submitted at purchase.

Slight variations may occur as part of the handcrafted or made-to-measure process and shall not necessarily be regarded as defects.

Unless otherwise stated, made-to-measure, custom, personalized, and pre-order items are non-returnable except where required by applicable law. Any alteration services remain subject to our Alteration Policy.

Where a matter is specifically addressed in one of our separate policies, that policy shall apply alongside these Terms. In the event of any inconsistency, the more specific policy shall prevail to the extent of the inconsistency.

All content on this website, including text, images, graphics, branding, logos, product names, designs, and layout, is owned by or licensed to JSMP and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, published, modified, transmitted, displayed, or otherwise used without our prior written consent.

You must not:

• use the website for any unlawful, fraudulent, or abusive purpose;

• interfere with the security or operation of the website;

• attempt to gain unauthorized access to any part of the website or related systems;

• introduce malicious code, viruses, or harmful material; or

• use website content for commercial purposes without our prior written permission.

To the fullest extent permitted by law, this website and its contents are provided on an “as is” and “as available” basis.

JSMP makes no representations or warranties, express or implied, regarding the operation of the website or the accuracy, reliability, or completeness of its content.

To the fullest extent permitted by applicable law, JSMP shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising from or in connection with:

• the use of, or inability to use, this website;

• any interruption, delay, or technical failure;

• reliance on website content; or

• any order, purchase, delivery delay, or service issue, except as otherwise required by law.

Our total liability in respect of any claim arising from a product, service, or order shall not exceed the amount paid for the relevant product, service, or order.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

This website may contain links to third-party websites or rely on third-party service providers, including for payment processing, delivery, hosting, or analytics.

We are not responsible for the content, availability, or practices of any third-party websites or services. Your use of such third-party services is subject to their own terms and policies.

Your personal information will be handled in accordance with our Privacy Notice

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including but not limited to supply disruption, courier delay, customs delay, labourshortage, governmental action, natural disaster, power failure, system outage, or other force majeure event.

These Terms shall be governed by and construed in accordance with the laws of Hong Kong.

Any dispute arising in connection with these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.

We may update these Terms from time to time. Any revised version will be posted on this website with an updated effective date. Continued use of the website following such update constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms & Conditions, please contact: jasmin@jsmp.store